Over the last 18 months our guests have expressed to us, how enjoyable their experience has been and how it has been further enhanced, through the creation of even wider open spaces, the introduction of a timed admission entry system into the farm park and the controlled capacities in particular areas, all of which have added to improved guest experiences and great positive feedback.
Freedom Day brings a set of new and exciting, yet challenging changes again, with the creation of our next ‘new’ normal into the Summer.
We recognise that this will be interpreted in different ways, by all our guests visiting the farm park and so for now and with effect from Monday 19th July, we will be operating in the following way:
We will continue with all guests and members requiring to book online and in advance, ensuring that there are less queues and that our farm park capacity can provide a safe space for all our guests to enjoy throughout their visit.
Whilst face coverings are no longer required by law, we will continue to encourage these to be worn in enclosed and busier spaces, in particular, face coverings will continue to be required in the Play Barn, by all our guests and our staff too, in line with government recommendations, unless exempt.
We will be re-opening an initially reduced ‘counter service’ food offer in our Tea Room, alongside our popular Food App, which will continue for food collection and take-away options too. Contactless, takeaway points remain in the Coffee Bar and at the Airstream too!
We will continue to provide the numerous hand sanitising stations, alongside the necessary hand washing facilities throughout the farm park also, along with enhanced cleaning procedures.
As always, we will review these changes and the evolving situation throughout the Summer, and take on board all our guest and staff feedback.
We look forward to seeing you very soon!