Odds Farm Park Ltd- Group Terms and Conditions 2026
Booking and Contract
- By confirming your booking, you agree to be bound by these Terms and Conditions, which form the basis of any contract between you and Odds Farm Park Ltd.
- A contract is only formed once we have received and accepted your booking and full payment has been received in cleared funds.
Payment Terms
Full payment is required at the time of booking unless otherwise agreed in writing.
- Odds Farm Park Ltd reserves the right to cancel any booking where payment has not been received in full.
Group Eligibility
- The minimum group size for discounted admission is 15 full-paying guests (children under 1 year old are excluded).
- Bookings that do not meet the minimum requirement must purchase General Admission tickets via the online booking system at oddsfarm.co.uk.
Booking Deadlines
- Group bookings can be made up to 48 hours prior to the intended date of visit, subject to availability.
Amendments and Cancellations
- All bookings are non-refundable.
- In unforeseen or exceptional circumstances, and at the discretion of Odds Farm Park Management, bookings may be transferred to an alternative date (within the same academic year), subject to availability.
- A minimum of 10 working days’ notice must be provided for any transfer request.
- Where less than 10 working days’ notice is given, Odds Farm Park Ltd reserves the right to retain at least 50% of the total booking value.
- Once final numbers have been confirmed and payment has been made, no refunds will be issued for reductions in group size.
Additional Guests
- Any additional guests not included in the pre-paid booking will be charged the standard admission rate on the day of entry.
- Only guests booked and paid for in advance are eligible for the discounted group rate.
Arrival and Admission
- Groups must arrive at the time specified on their booking confirmation.
- Late arrival may impact your visit schedule, and admission cannot always be guaranteed during peak times.
Opening Times and Attractions
- Opening hours, activities, animal demonstrations, and attractions are subject to change without prior notice.
- Certain areas or facilities may be temporarily unavailable.
- Guests are advised to check the website prior to visiting.
Behaviour and Supervision
- Group organisers are responsible for the behaviour and supervision of all members of their party at all times.
- All guests must treat staff, animals, and other visitors with respect.
- Any form of aggressive, abusive, or inappropriate behaviour will not be tolerated and may result in part or all of your group being asked to leave the premises without refund.
Health and Safety
- All guests must comply with onsite health and safety rules, signage, and staff instructions at all times, particularly in animal interaction areas and play zones.
Food and Catering
- Guests are welcome to bring their own picnics.
- External food deliveries (e.g. takeaways) are not permitted and will be refused entry.
- Whilst care is taken, Odds Farm Park Ltd cannot guarantee that food purchased onsite is free from allergen cross-contamination.
Seating and Facilities
- Designated seating or lunch areas cannot be guaranteed for groups.
- Ample outdoor picnic areas are available throughout the park.
Liability
- Odds Farm Park Ltd shall not be held liable for any loss, damage, or injury sustained during your visit, except where caused by proven negligence.
Force Majeure
- By accepting these Terms and Conditions, you acknowledge and agree that access to Odds Farm Park ltd or the running of its events may be affected as a result of circumstances beyond the control of Odds Farm Park ltd, including but not limited to:
- a. acts of God;
- b. extreme, rare or unpredictable weather conditions;
- c. adverse or inclement weather conditions which make opening Odds Farm Park ltd or carrying out events impossible, impractical or unsafe for staff, Members or Pass Holders, visitors or the animals at Odds Farm Park ltd;
- d. terrorist attack, civil war, commotion or riots or any involvement of the police or fire service which make opening Odds Farm Park ltd or carrying out events impossible, impractical or unsafe for staff, Members or Pass Holders, visitors or the animals at Odds Farm Park ltd;
- e. collapse of buildings, fire, explosion, accident, failure or absence of essential services such as national or local power grid, water or other utilities, power failure or failure of technical or safety facilities; or
- f. any laws, rules, regulations, instructions, orders, advise or guidance from any relevant authority including but not limited to, advice from the Local Authority or Government, that relates to disease outbreaks.
General
- Odds Farm Park Ltd reserves the right to amend these Terms and Conditions at any time.
Pricing and offers are subject to change and may be withdrawn without notice in the event of error or omission.
