• All guests attending Once Upon a Christmas also require admission to Odds Farm Park. This will be included in your ticket price.

• All children wishing to meet Father Christmas and receive a take home gift, require a Once Upon A Christmas Ticket. This includes children Under 2 years. Babe-in-arms not participating are free of charge, but must be pre-booked with families attending Once Upon A Christmas.

• Annual Members must purchase a Member Child Once Upon A Christmas Ticket, and present a valid Annual Membership Card.

• Accompanying Adults are required to pre-book their Admission Tickets to Odds Farm Park, however can join their family at the experience without further charge, as part of the Once Upon A Christmas Ticket booking.

• All children must be accompanied by an adult and the maximum group size is 6, including all under 2s, ‘babe in arms’, carers, adults and seniors.

• Guests should arrive at Once Upon A Christmas no more than 15 minutes before their designated story session, and must arrive promptly to be seated ahead of the start time. Late arrivals will not be permitted to enter.

• Once Upon A Christmas can be booked up to 2 days prior to the date, but please note that spaces are limited and expected to sell out quickly, so advanced booking online is your only way to guarantee your space.

• In the event that your Once Upon A Christmas booking cannot go ahead due to Government restrictions, we will endeavour to rebook your Christmas experience for an alternative date. Where this is not possible, a Gift Voucher will be issued for the total balance of the booking, which can be redeemed towards future visits at Odds Farm Park. Should your booking need to be rescheduled or amended, we shall contact you directly.

• Details of the event, along with dates and timings of event may be subject to change.

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