2020 General Admission Booking Terms and Conditions

When you confirm your purchase, you are accepting that these terms and conditions form the basis of any contract between Odds Farm Park Ltd and you. A contract does not exist between you and Odds Farm Park Ltd for the sale of any tickets, until we have received and accepted your order and received payment in full. Once cleared funds are received, there is a binding contract between us.

Farm Opening hours: 10:00am- 17:30pm, Monday-Sunday. Farm entry is available 10:00am-16:30pm. Opening hours, events and offers are subject to change, and at times it may be necessary to restrict access to certain facilities. While we will endeavour to publicise any such changes on our website and admission kiosks, we strongly advise checking the relevant details before you arrive. Opening hours may differ for Annual Members, and exclusive Member only arrival sessions may be available during certain events.

The description and price of tickets you order will be shown on Odds Farm Park Ltd website at the time you place your order.  Prices are in UK Sterling and inclusive of any applicable taxes – there are no surcharges. Once you have paid, we will not increase the price of your tickets. Prices displayed on the site are subject to change without notice. We accept most major credit and debit cards in partnership with our payment gateway.

ALL guests wishing to visit Odds Farm Park, are required to pre-book their admission ahead of their visit. This includes Annual Members and children Under 2 years of age. Please print your ticket or be prepared to present your Order Confirmation on your device, prior to arrival at Odds Farm Park. Members will be required to input their Memberships Reference Number, which can be found on the back of the Membership Card at the time of booking. Members must also present the Membership Card upon arrival at the Farm, alongside their Order Confirmation. Guests will be responsible for displaying these items to present to our staff member, as part of the contactless journey at the Farm.  Guests purchasing Disabled and Carer tickets will be required to provide proof of disability, and guests over 60 years of age may be required to present proof of age.

Guests will be required to book an arrival time session. This time session corresponds to your arrival at the Farm, not length of your stay. Walk-up visits will not be permitted.

Unfortunately we cannot issue any refunds for cancellations. Tickets are only transferable at our discretion to an alternative date or time if you contact Odds Farm Park Ltd directly on 01628 520 188 at least 48 hours before the date you originally booked to visit. We cannot guarantee that we can change the date of your visit, however we will make all reasonable efforts to do so as long as you contact us more than 48 hours before your scheduled visit date. Tickets may not be resold.

Annual Members will be required to pay a fully refundable booking fee of £5.00 per booking. Please note that upon arrival and redemption of your booking at the Farm, within the booked Arrival Session, the booking fee will be refunded. This will take effect from Monday 20th July. Should you fail to show, nor contact us to cancel, we will retain the booking fee.

It is essential that Guests and Annual Members arrive only during their 30 minute booked time session. If you arrive early, we kindly ask that you wait in your car until your arrival time session starts. We reserve the right to refuse entry to late arrivals. However, if you are running late, we also ask that you remain in your car, and call the Farm directly, where we will endeavour to reschedule you for an alternative time session that day. Please note that if all other sessions are fully-booked, you may be asked to return on another day.

Once purchased, online tickets may not be used in conjunction with any other offer. Any discounts or offers online are available for limited quantities and periods only.

Children under 16 must be accompanied by an adult to be permitted entry to Odds Farm Park.

Whilst all children must be accompanied by an adult, likewise all adults must be accompanied by at least one child, unless prior arrangement has been agreed with Odds Farm Park. Therefore, single adults and unaccompanied children will not be permitted to enter the Farm.

Odds Farm Park reserves the right to refuse entry. Unacceptable behaviour, aggression and violence will not be tolerated.

Complimentary Passes will be unable to be redeemed prior to 1st September 2020, for online admission. Passes which expire 21st March 2020-1st September 2020, will be extended until 31st December 2020. Complimentary Tickets exclude Saturdays and selected peak times.

Odds Farm Park Gift Vouchers and Gift Cards cannot be redeemed against any online booing or ordering services, however they can be used for purchases on site at Odds Farm Park.

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